Last updated, 2026. This is a placeholder privacy policy and should be reviewed by a qualified professional, and aligned with UK GDPR, before the site goes live.
SJN Flooring Co ("SJN", "we", "us") is a flooring company based in London, United Kingdom. This policy explains how we collect, use, and protect personal information.
When you request a quote, book a job, create an account, or contact us, we may collect your name, email address, phone number, property address, and details about the flooring work requested.
We use this information to provide quotes, schedule and carry out work, process payments, communicate about your job, and, where you have agreed, send occasional updates about our services.
Messages sent to our website chat assistant are processed to generate a helpful response and may be reviewed to improve the quality of the assistant. Do not share sensitive personal information in the chat that is not necessary for your enquiry.
If you create an account, we store your login details and job history so you can track the status of your booking. Workers and administrators can see job details relevant to their role only.
We do not sell personal information. We may share information with trusted service providers who help us run our business, such as scheduling, email, and payment systems, under appropriate agreements.
We keep personal information for as long as necessary to provide our services and meet legal and accounting obligations, after which it is securely deleted.
Under UK data protection law you have the right to access, correct, or request deletion of your personal information. To make a request, contact us at hello@sjnflooring.co.uk.
This site may use essential cookies to remember your preferences and, where enabled, analytics cookies to understand how the site is used.
We may update this policy from time to time. The current version will always be available on this page.
